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Securely share live-updating threads with your teammates so they can easily see the full conversation history, including all attachments, images, and future messages. Shared threads have a unique URL that makes them easy to link to from your other SaaS tools.

Discuss emails in real-time privately within your team. @-mention teammates to get their attention.

Give emails a clear owner and track progress with team-wide assignees & done statuses

Apply shared labels to build a shared, AI-searchable email archive that your whole team can access

Send emails quickly to a group of teammates and keep your conversations organized by topic by adding a channel as an email recipient

Create smart templates and share them with your team to automate writing common email content

See when the emails your teammates send are read by external recipients (for threads that are shared with you).

Write emails, improve drafts, schedule meetings, translate, get fast answers to complex questions, and more with our powerful conversational assistant

See key takeaways with automatic summaries at the top of every email

Reply to an email in one click with simple inline suggestions, or customize your request for a more complex AI-generated reply

Reply to an email in one click with simple inline suggestions, or customize your request for a more complex AI-generated reply

Have our AI learn how you write from the emails you send, including your writing style, tone, and even facts about you

Automatically suggest personalized sentence completions when drafting emails

Find emails using a simple description rather than exact keywords. Integrates with the AI Assistant to give you fast answers to complex question based on the data in your team's email history.

Get smarter AI answers to complex questions by including more search results in the AI's context

Read, summarize, and analyze PDF, text, code, and other attachment types with the AI Assistant

Customize how the AI Assistant writes & proofreads emails with specific instructions

Optimize Shortwave’s AI for your team by sharing custom prompts & AI-powered scripts tailored to your business

Focus your time & attention by dividing your inbox into tabs. Split out important emails, specific senders, labels & even custom queries.

Group related emails like promotions, newsletters, and other automated senders to reach inbox zero in half the time

Avoid interruptions by using delivery schedules to receive emails exactly when you want them

Guard your inbox from spammy senders and noisy marketing emails with one-click block & unsubscribe

Turn emails into Todos in one click and manage them right in your inbox. Add notes, group threads, and drag reorder your task list so you know exactly what needs to get done next.

Effortlessly navigate and take instant action from your keyboard

Instantly move someone to BCC and introduce yourself with a single shortcut

Snooze to just the right time with smart contextual AI suggestions

Customize your settings to automatically set follow up reminders on emails you send. Be reminded if no one replies so you never drop the ball again.

See when the emails you send are read. Get the context you need to write effective follow-ups and collaborate efficiently.

See a real-time feed of people opening your emails

Know when links in your emails have been clicked to track recipient engagement

Check your availability, send calendar invites, and write complex scheduling emails directly from the AI Assistant

Configure labels to automatically apply to specific senders in one click

Automatically add BCC recipients to log your emails in CRMs like Hubpsot and Salesforce

Keep privacy intact with the automatic removal of invasive tracking pixels in your inbox

Proxy & cache image loading via Shortwave's servers to prevent email senders from tracking you

Get direct help fast from a real person on our team

Meet 1:1 over video with our team to learn how to get the most out of Shortwave and to learn email & productivity best practices