Downgrade account

You can downgrade your account to a different plan or cancel your subscription completely via the Members & Billing page in settings:

Downgrade to a different paid plan

1. Go to Settings > Members & Billing
2. Select the team you're paying for from the dropdown
3. Click the Manage plan button in the billing information section
4. Select "Update plan"
5. Select your new plan and hit "Continue"
6. Confirm your selection

Downgrading to a different plan will affect some of your access to paid features, such as custom AI Assistant prompts and how far back your AI-assisted search covers. To learn more about managing billing and plans, check out our explainer here.

Downgrade to free

1. Go to Settings > Members & Billing
2. Select the team you're paying for from the dropdown
3. Click the Manage plan button in the billing information section
4. Click "Cancel plan" and then confirm your cancellation

Downgrading to the free plan removes your access to all paid features, such as the ability to search your full email history or use AI-assisted search. To learn more about managing billing and plans, check out our explainer.